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Dear customer, 

As you know, the world is going through a period of great upheaval.
Since the crisis caused by COVID19, companies have been under great pressure.

Despite all the efforts we have made in terms of productivity gains, we have always revised our prices in the fairest way possible, in order to respect our customers and business partners. 
We have to admit that prices are constantly increasing. Depending on the product, these increases range from 5% to 300%. 

Despite our first increase announced on April 20, 2021 with effect from May 2, 2021. We are forced to increase, for the second time, our rates by 5% on our catalog products and 3% for our custom productions.
This applies to all quotes and orders from September 20, 2021. 
We study each case on a case-by-case basis, so that this increase is passed on in an adequate and moderate way according to the needs of each one.

This percentage will be re-evaluated regularly upwards or downwards. These increases only partially reflect the increases we are experiencing. 

It is essential that the quality of our collaboration is not affected. The entire sales team and I would like to thank you for your trust.

We are sure that you will understand and we remain at your disposal to answer all your questions.

Please receive, dear customer, the assurance of my distinguished consideration.    


Laurent DEXEMPLE,
General manager